Data Protection Policy
1. Introduction
Globord Trade Limited ("we", "us", "our") is committed to protecting the privacy and data of our users ("you", "your"). This Data Protection Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to being transparent about how we handle your data and to respecting your rights.
2. Principles of Data Processing
We adhere to the following data protection principles:
Lawfulness, Fairness, and Transparency: We process data lawfully, fairly, and in a transparent manner.
Purpose Limitation: We collect data for specified, explicit, and legitimate purposes and will not process it further in a manner incompatible with those purposes.
Data Minimisation: We collect and process only data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
Accuracy: We take reasonable steps to ensure your data is accurate and kept up to date.
Storage Limitation: We keep your data for no longer than is necessary for the purposes for which it is processed.
Integrity and Confidentiality: We process data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
Accountability: We are responsible for, and able to demonstrate compliance with, the data protection principles.
3. Roles and Responsibilities
Data Controller: Globord Customs & Trade Limited is the Data Controller for all personal data processed through www.globordtrade.co.uk.
Data Protection Officer (DPO): Mark Euri mark@globordtrade.co.uk.
Staff: All staff who have access to personal data are trained on data protection principles and procedures.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include, but are not limited to:
Encryption of sensitive data.
Secure storage solutions.
Access controls and authentication mechanisms.
Regular security assessments.
5. Your Data Protection Rights
You have the following rights under UK GDPR:
Right to be informed: You have the right to be informed about the collection and use of your personal data.
Right of access: You have the right to access your personal data and receive a copy of it.
Right to rectification: You have the right to have inaccurate personal data rectified or completed.
Right to erasure ('right to be forgotten'): You have the right to have your personal data erased in certain circumstances.
Right to restrict processing: You have the right to request the restriction or suppression of your personal data in certain circumstances.
Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to object: You have the right to object to the processing of your personal data in certain circumstances.
Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.
To exercise any of these rights, please contact us using the details provided in our Privacy Policy. We will respond to your request within one month.
6. International Data Transfers
We may transfer your personal data outside the UK or European Economic Area (EEA) in certain circumstances. Where such transfers occur, we will ensure that appropriate safeguards are in place to protect your data, in accordance with UK GDPR requirements.
7. Breach Notification
In the event of a personal data breach, we will notify the Information Commissioner's Office (ICO) and, where appropriate, the affected individuals without undue delay.
8. Policy Review
This Data Protection Policy will be reviewed periodically and updated as necessary to reflect changes in our practices, legal requirements, or technological advancements.
Privacy Policy
1. Introduction
Welcome to www.globordtrade.co.uk This Privacy Policy explains how Globord Trade Limited ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit and interact with our Website. We are committed to safeguarding your privacy and handling your data responsibly.
2. What Personal Data We Collect
We may collect the following types of personal data:
Information you provide directly:
When you create an account, place an order, fill out a form, or contact us, you may provide us with:
Your name
Your email address
Your phone number
Your billing and shipping addresses
Payment card details (processed securely by our payment gateway)
Any other information you voluntarily provide.
Information collected automatically (through cookies and similar technologies):
When you visit our Website, we may automatically collect:
Your IP address
Browser type and version
Operating system
Pages you visit on our Website
Time and date of your visit
Referral source (if any)
Device information.
(Please refer to our Cookie Policy for more details.)
Information from third parties:
We may receive information about you from third parties, such as analytics providers or marketing partners.
3. How We Use Your Personal Data (Lawful Basis for Processing)
We use your personal data for the following purposes, based on the following lawful bases:
To process and fulfill your orders: (Lawful Basis: Performance of a contract)
To manage your account and orders.
To process payments.
To arrange for shipping and delivery.
To provide customer service and support.
To improve our Website and user experience: (Lawful Basis: Legitimate interests)
To analyze Website traffic and usage patterns.
To personalize your experience.
To test new features and ensure the Website is functioning optimally.
For marketing and communications: (Lawful Basis: Consent or Legitimate Interests)
To send you promotional emails, newsletters, and updates about our products and services (you can unsubscribe at any time).
To respond to your inquiries and provide information.
For legal and regulatory compliance: (Lawful Basis: Legal Obligation)
To comply with applicable laws, regulations, and legal processes.
To prevent fraud and protect our rights.
4. Sharing Your Personal Data
We may share your personal data with trusted third parties in the following circumstances:
Service Providers: We use third-party companies to perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer support. These providers are authorized to use your personal data only as necessary to provide these services to us.
Business Partners: In certain cases, we may partner with other businesses to offer products or services.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. International Data Transfers
(See Section 6 of the Data Protection Policy above – tailor this based on your actual data transfer practices.)
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain order information for 1 years for accounting and tax purposes.
7. Your Rights
(See Section 5 of the Data Protection Policy above )
8. Cookie Policy
Our Website uses cookies to enhance your browsing experience. For detailed information on the types of cookies we use, why we use them, and how you can manage your preferences, please refer to our Cookie Policy.
9. Links to Other Websites
Our Website may contain links to other websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any website you visit.
10. Children's Privacy
Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.
12. Contact Us
If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your data protection rights, please contact us at:
Email: mark@globordtrade.co.uk
Postal Address: Office 1, Izabella House 24-26 Regent Pl, Birmingham B1 3NJ,
Great Britain
Tel +44(0)1212568702
Globord Customs & Trade Limited and UK GDPR Compliance
Globord Trade Limited is committed to upholding the highest standards of data privacy and protection for all individuals whose personal data we process. As a UK-based business, we adhere to the principles and requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our commitment to GDPR compliance is demonstrated through:
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Transparency: We provide clear and accessible information about our data processing activities through our comprehensive Privacy Policy and Data Protection Policy.
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Lawful Basis for Processing: We ensure that all personal data processing is based on a valid lawful ground, such as consent, contract necessity, legal obligation, or legitimate interests.
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Data Minimisation: We collect and process only the personal data that is necessary for the stated purposes.
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Purpose Limitation: Data collected is used only for the specific, legitimate purposes for which it was obtained.
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Accuracy and Rectification: We take reasonable steps to ensure the accuracy of personal data and provide mechanisms for individuals to request corrections.
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Storage Limitation: Personal data is retained only for as long as is necessary.
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Security: We implement robust technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure.
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Individual Rights: We have established procedures to facilitate individuals in exercising their rights, including access, rectification, erasure, and objection.
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Data Breach Preparedness: We have protocols in place to identify, assess, and report personal data breaches in accordance with UK GDPR requirements.
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Accountability: We maintain records of our data processing activities and regularly review our policies and procedures to ensure ongoing compliance.