Help & Support
We work with SMEs and established businesses that are involved in importing, exporting, or growing their international trade activities. Our clients include:
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First-time importers
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E-commerce brands
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Manufacturers
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Distributors
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Wholesalers
Who do you work with?
Standard clearance typically requires a Commercial Invoice, a Packing List, and transport documentation (like a Bill of Lading or Air Waybill). Depending on the goods, you may also need certificates of origin, licenses, or specific health certificates for food products.
What documents are needed for UK customs clearance?
Classification involves analyzing the material, use, and technical specifications of your product. Our consultancy provides expert classification support to ensure you use the most accurate code, which determines your duty rates and prevents compliance penalties.
How do I identify the correct HS code for my goods?
What is an EORI number and do I need one?
An Economic Operator Registration and Identification (EORI) number is required for all businesses importing or exporting commercial goods between the UK and other countries. Without a valid UK EORI number, your goods will be held by customs until one is provided.
Do you provide customs training?
Yes. We deliver tailored training and workshops designed around the specific needs, challenges, and operational requirements of your business or industry sector.
Incoterms define the responsibilities, costs, and risks between buyers and sellers in international trade. They determine who pays for freight, insurance, and customs duties. Selecting the wrong Incoterm can lead to unexpected tax liabilities or disputes over damaged goods.
What are Incoterms and how do they affect my trade?
Onboarding requires an EORI number, setting up a duty deferment account (if needed), and appointing a customs agent. We guide you through each step, ensuring you have the correct authorizations and SOPs in place to trade compliantly from day one.